Portfolio

Atlas HXM

Atlas HXM is a global workforce management solution that simplifies the process of hiring and managing employees in various countries. It acts as the legal employer of record (EOR), handling tasks like payroll, taxes, benefits, and compliance. This allows companies to expand their operations without the need for local entities. Atlas HXM offers a comprehensive suite of HR services, including onboarding, offboarding, time tracking, performance management, and more. It caters to businesses of all sizes and is available in many countries worldwide. By using Atlas HXM, companies can save time, reduce costs, and ensure compliance with local labor laws.

Client

Atlas

Type

Product design

Year

2020

Country

California

Atlas HXM

Identified Problem

Atlas HXM faces the challenge of streamlining global HR and payroll services to help businesses expand internationally without setting up local entities. The platform must ensure legal compliance, offer competitive employee benefits, and enhance overall user experience for companies operating in over 160 countries.

Design Thinking Process

The UX design process for Payactiv followed a five-step approach:
Empathize

Empathize

Define

Define

Ideate

Ideate

Design

Design

Test

Test

Stakeholder Interviews

Clearly state that the interview aims to gather the stakeholder's expectations for the product, recognizing their significant influence on its development.
Mr David

Mr David

Product owner
Age 34
Q
What is Atlas HXM's mission?
A
To simplify global HR management for companies expanding internationally.
Q
How does Atlas differentiate itself from competitors?
A
By offering localized expertise in over 160 countries and personalized services.
Q
What are your core services?
A
Global payroll, compliance, employer of record (EOR), and HR support.
Q
What kind of businesses benefit most from Atlas HXM?
A
Startups and multinational corporations aiming for global expansion.
Q
How does Atlas ensure smooth employee onboarding?
A
Through streamlined processes and compliance with local labor laws.

User Research

User’s Interview

To delve into the specific experiences, motivations, and challenges of PayActiv users.
Rabica

Rabica

Atlas HXM User
Q
How smooth is the process of hiring internationally with Atlas?
A
Very smooth; the platform simplifies compliance and payroll management across multiple regions.
Q
How has Atlas HXM affected your company's global operations?
A
It has significantly streamlined HR processes, reducing administrative costs and allowing faster expansion.
Q
What aspects of the platform could be improved?
A
Some users reported challenges with finding compliance details, especially for less common countries.

Survey

To gather quantitative data from a larger sample of users.

Atlas HXM

Thank you for taking part 😍
Please complete this document to help us improve future Payactiv.

1: How satisfied are you with the onboarding process?

91% satisfied.

2: How easy is it to manage payroll across multiple countries?

87% found it easy.

3: Does Atlas HXM help you remain compliant with local laws?

95% reported high compliance efficiency.

4: How responsive is customer support?

89% rated customer support as responsive.

5: Is the platform intuitive and user-friendly?

94% rated it as user-friendly.

6: How likely are you to recommend Atlas HXM?

90% likely to recommend.

User Persona

User Persona hxm 1
User Persona hxm 2

Information Architecture

Information Architecture xhm

Conceptualization

Conceptualization xhm

User Journey

User Journey xhm

Usability Testing

I tested the Atlas HXM at various stages of the project.

Method: Remote usability testing
Participants: 10 users (5 HR managers, 5 small business owners)
Tasks:

  • Navigate through the platform to onboard employees in two different countries.
  • Set up payroll for remote teams in at least three regions.
  • Search for compliance details on tax regulations in a specific country.

Results:

  • Success Rate: 85%
  • Common Issues: Confusion around navigating to the compliance section.
  • Key Recommendations: Add clear links to compliance resources in more sections, and provide onboarding tooltips for new users.
  • Usability Score: 8/10

Design System

Design System xhm

The solution

Atlas HXM addresses the challenge of global HR and payroll by offering a comprehensive, all-in-one platform that simplifies international expansion for businesses. The solution allows companies to manage HR, payroll, compliance, and employee benefits without the need for establishing local entities in each country.
Global Payroll Automation: Streamlines payroll across 160+ countries with multi-currency support.
Compliance Management: Ensures adherence to local labor laws and regulations, minimizing legal risks.
Employer of Record (EOR): Allows businesses to hire employees worldwide without setting up foreign subsidiaries.
Employee Benefits: Provides competitive benefits packages tailored to local markets, enhancing employee retention and satisfaction.

Visual Design

Atlas WebsiteVisual Design
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